WhatsEnergy - WhatsApp chatbot for your energy company
WhatsEnergy is a WhatsApp service assistant specially developed for energy companies that helps you manage daily and periodic customer communication tasks, simplifies processes and thus saves you costs and a lot of time – GDPR-compliant, of course!
How about meter reading becoming as easy as sending a friend a photo from your vacation? That’s possible thanks to the WhatsEnergy chatbot. The industry solution for energy companies relies on WhatsApp as the most popular communication channel and artificial intelligence to recognize meter reading data, as well as interfaces to common CRM systems.
Why customer communication via WhatsApp?
Most popular messenger
Security
Automation
Multimedia
No waiting loop
Abonnements & Promotions
Customer support via WhatsApp & WhatsEnergy
From tariff advice to service & meter reading notification
Marketing
Consulting
Tariff offer
Sales
Service
WhatsEnergy at a glance
The chatbot, which was specially developed for companies in the energy industry, can be adapted to your needs and offers you comprehensive options for efficient service, personal advice and digital sales of tariff offers – naturally GDPR-compliant!
"Out of about 11,000 incoming and outgoing messages,
95% were handled via the chatbot."
Markus Christ
Head of Shared Services | Stadtwerke Herborn
Take the test
and try it out for yourself
Just send a WhatsApp message to +49 1579 2467603 or click here!
Your software - MessengerPeople for your energy company
With the Messenger Communication Platform, you can manage your customer communications via all relevant messenger apps – WhatsApp, Instagram Direct Messaging, Messenger from Meta, Telegram, Apple Messages for Business, Viber and Notify – and, if desired, also via a web chat in a professional, efficient and privacy-compliant manner.
Quick start
The web-based platform enables a quick start without IT effort.
100% GDPR
Data protection and IT security meet the highest standards! Of course GDPR-compliant!
WhatsEnergy
WhatsApp assistant specially developed for energy companies included for you.
Multi-Platform
From tariff advice, to customer service, to meter reading reporting, all in one solution.
Roles & Rights
Manage multiple sites and departments in one interface.
Consulting & Service via WhatsApp
Be available to customers and interested parties for consulting and service as a contact person via WhatsApp or other messaging apps.
Numerous energy companies are already taking advantage of WhatsApp and WhatsEnergy for their customer communications
Test WhatsEnergy 14 days free of charge - schedule a consultation now
Arrange a live demo of our Messenger Communication Platform with our energy industry expert, Dijana Bojovic, now. She will guide you live through the product, give valuable tips and answer all your questions.
How to build a chatbot quickly and easily with our “Chatbot Builder”
Learn how to use our Chatbot Builder without any programming knowledge and how to communicate with your customers more efficient in this quick tutorial
Effective Customer Communication in the Energy Industry
An overview of how municipal utilities can use professional messenger communication on WhatsApp & Co. with innovative customer service from meter reading to tariff consulting to retain customers and reduce costs.
7 Hacks for Successful Customer Service via WhatsApp & Co.
Messaging apps are gaining relevance and attention as a channel for customer communication, in contrast to the fading glory of email and social media. What are the important factors for successful Messenger customer service?
