Connect with your customers on WhatsApp

Raise customer satisfaction and loyalty with professional, efficient, and data-protection-compliant communication on the worldwide leading messaging app, WhatsApp.

Get started today with MessengerPeople, your verified WhatsApp Business Solution Provider!

WhatsApp Logo

Why Offer Customer Communication via WhatsApp?

Most-Used Messaging App

Billions of WhatsApp users globally.

No Waiting Time

Communicate with your customers synchronously and asynchronously.

Security

Guaranteed end-to-end encryption and GDPR-compliant communication.

Official Business Account

Official, verified Business Account.

Use Case: Customer Service in 1:1 Chat

Let your customers contact your business over WhatsApp. Offer customer support individually and with no fees, using a 24-hour window to advise customers about topics like:

  • Questions about bills and payment
  • Product information
  • Individual problems
  • Changing or updating personal data
WhatsApp Custsomer Service
whatsapp notifications customer service

Use Case: Notifications & Alerts

Use WhatsApp messages to send your customers real-time information or updates directly to their smartphone lock screen.

  • Verification – such as registration or log in confirmation, two-factor authentification, etc.
  • Confirmation – for example, booking or payment confirmations.
  • Alert – delivery status, flight time changes and more.
  • Reminder – for an appointment or an unpayed bill, etc.

Your MessengerPeople Solution for WhatsApp

With the Messenger Communication Platform you can manage your WhatsApp customer communication professionally, efficiently, and in full compliance with data protection regulations. As a verified WhatsApp Business Solution Provider, we handle your complete technical integration with the WhatsApp Business API.

Intuitive Ticket System

Modern ticket system with simple ticket assignment per Drag & Drop or Autorouting.

Multi-Agent

Your support employees work in defined roles as well as efficiently together as a team.

Chatblocks

Become more efficient with pre-defined answers.

Chatbot Builder

Create Chatbots to support your customer service – without any programming background knowledge.

Unified Messenger Solution

Offer customer service over a variety of messaging apps simultaneously (WhatsApp, Apple Business Chat, Facebook Messenger, Telegram, Viber) and manage customer messages centrally on our platform.

Messenger C