WhatsApp Business for Your Customer Communication
Communicate with your customers via the world’s most used messaging app – WhatsApp. As a verified WhatsApp Business Solution Provider, MessengerPeople enables you to communicate professionally, efficiently and in compliance with data protection regulations via the official WhatsApp Business interface (API).
Be present where your customers are and benefit from the powerful opportunities of WhatsApp for your business’s success!
Why Customer Communication via WhatsApp Business API?
Customer Advisory Service - Fast & Efficient
Provide consultation for your customers individually and free of charge within 24 hours.
„After raising the number of countries that we deliver to, to 120, it was imperative to establish one central channel for quick processing of customer inquiries. MessengerPeople’s platform is a perfect tool for this and allowed us to dramatically simplify our processes.“
CEO & Co-Founder of Women’s Best
Customer Service - Personal & Direct
Offer your customers a better customer experience and increase satisfaction.
Chatbots & Automation
Use automatic answers or chatbots to answer your customers’ questions in a resource-saving way.
"We receive about 3,800 total inquiries from customers, of which we answer about 3,000 automatically."
Head of Service Consulting at BMW AG Munich
Notifications & Alerts
Use WhatsApp messages to send your customers important information or changes in real time directly, to the lock screen.
Your MessengerPeople solution for WhatsApp
With the Messenger Communication Platform you can manage your customer communication via WhatsApp and other messaging apps professionally, efficiently and in compliance with data protection regulations.
Free WhatsApp Business API Webinars
Learn how to successfully use WhatsApp in your customer communications. Our experts will also guide you step-by-step through the platform, provide strategic tips & tricks and show best practices from various industries.
What opportunities does WhatsApp offer for businesses?
In this article, you’ll learn everything you need to know about WhatsApp Business: how it works, what it costs, what benefits WhatsApp for Business has to offer.
Data protection & WhatsApp: Does it work?
Yes, that works. But: Customer communication via messenger must be GDPR-compliant.
You can find out exactly what this means in a conversation with RA Dr. Carsten Ulbricht
Chatbots: What exactly is a WhatsApp Bot?
Chatbots are already widespread for Facebook Messenger, but a virtual assistant can also be implemented in WhatsApp – and all this without any programming knowledge.
Our Messenger Communication Platform - awarded software!
How can I use Messaging Apps for marketing?
Whether lead generation via chatbot, product launch, newsletter & content marketing, interactive campaigns, employer branding or brand awareness – we show some of the most successful campaigns worldwide!
What can I do with newsletters on messenger apps?
Sending users recurring messages on messaging apps lets you connect to your customers in totally new ways! From sending relevant deals to a specific target groups to re-connecting with existing customers to sending out newsletters… the possibilities are endless. In this article, you will learn everything you need to know about newsletters on messenger apps.
Newsletters for Messaging Apps: Everything You Need to Know!
How does customer service via WhatsApp work?
People prefer chatting on messengers like WhatsApp & Co. over traditional customer service offerings like phone or email. Read this article to learn why customer service is important with WhatsApp Business Solution and the role that messenger chat apps will play in the future of customer support.