Free Webinar

"Special Webinar: Messaging Apps for Customer Service - Tips & Tricks for WhatsApp & Co."

June 27th, 2019 | 12:00 PM – 1:00 PM (CEST)

Webinar Tipps

Messaging apps and customer communication are a perfect match. You can’t imagine personal communication without messaging apps like WhatsApp, Facebook Messenger, iMessage, and Co. – and now they’re conquering business communication as well.

With advantages like synchronous and asynchronous responses, multi media support, automation possibilites, and much more, messaging apps offer convincing benefits for both companies and customers.

In our free webinar, you can learn how to make the most of these benefits and use messaging apps as professional and efficient customer communication channel.

Topic overview

  • The Development of Messaging Apps for Customer Service
  • From A for Apple Business Chat to W for WhatsApp: an Overview
  • 7 Tips for Successful Customer Service via Messaging Apps
  • Best Practice for Messenger Communication
  • Tool Demo: How to use Messaging Apps for B2C Communication

Save the Date

June 27th, 2019

12:00 PM – 1:00 PM (CEST)

Madeleine Steup & Patrick Kiyombo