"Successful Customer Communication with Messaging Apps in E-commerce"
May 23, 2019 | 12:00 PM – 1:00 PM (CEST)
Top messaging apps in all markets have begun offering solutions for innovative, effective customer communications. These options are a perfect fit for e-commerce companies looking for new ways to make their customer engagement and customer care more contemporary and convenient.
Why choose messaging apps? Today’s customers don’t want to wait on hold or be flooded with meaningless emails — they want fast, personal and solution-oriented service via WhatsApp & Co.
- Why should I use messaging apps for e-commerce support?
- How messaging apps promote brand loyalty
- Important details about data privacy
- Best practice e-commerce cases from our customers
- LIVE Messenger Communication Platform demo, with a focus on the latest features