Our Solution for Messenger Communication:

Use the most popular global messaging apps — WhatsApp, Facebook Messenger, and more — for your business intuitively, professionally, and securely. The software solution from MessengerPeople is comprised of two innovative platforms.

The Customer Service Platform offers a simple, central management center for customer inquiries over messengers.

The Marketing Automation Platform supports your messenger marketing campaigns, from newsletters to raffles, and more.

Customer Service Platform

Software Lösung für Messenger Kundenservice

Do you want to offer customer service on your users’ favorite channel?

MessengerPeople offers easy-to-use, central, messenger customer inquiry management over the Customer Service Platform.

1:1 Chat

Chat directly with your customers over our intuitive platform.

Multiagent

Your employees work in defined roles, as well as efficiently in a complementary team. Coordinate your customer inquiries flexibly by assigning them to the right employees.

User Profiles

Get to know your users and classify important information.

Pre-set Answers

Become more efficient with pre-set answers and simple Chatbot mechanisms.

Marketing Automation Platform

Newsletter distribution via messengers?

Discover the unlimited potential that the MessengerPeople Marketing Automation Platform holds for your marketing campaigns.

Central Newsletter Management

Easily and efficiently manage your newsletter distribution over WhatsApp and other messaging apps.

Simple 1:1 Chat

Be in contact with your target group and answer your subscribers’ questions in a direct chat.

Chatbot Builder

Automate your marketing campaigns on WhatsApp and Facebook Messenger. With the Chatbot Builder, you can create Chatbots for a variety of needs, even with no prior programming experience.

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