Selly – WhatsApp Chatbot for Conversational Commerce
Selly is a specially developed WhatsApp service assistant for digital sales via Messaging Apps. It helps you to manage the daily tasks in customer communication and sales and saves you a lot of time – while of course everything runs GDPR compliant!
The best thing is that you can very easily customize Selly to your needs. The pre-built shopping chatbot connects to your existing shopsystem (Shopware or Shopify) and allows you to offer the recommendation of relevant products, the completion of shopping carts as well as the final check-out directly in the chat.
Why Conversational Commerce via WhatsApp?
Conversational Commerce via WhatsApp & Selly
from product search to service and after-sales
Selly at a glance
The chatbot, which was specially developed for e-commerce and retail, can be customized to your needs and offers you comprehensive options for personal consulting & service as well as digital sales of products & services – naturally in compliance with GDPR!
Selly – the chatbot for conversational commerce in a video
Your software for successful conversational commerce
With the Messenger Communication Platform, you manage your customer communication and sales via all relevant messaging apps – such as WhatsApp, Instagram Direct Messaging, Facebook Messenger, Telegram, Apple Messages for Business, Viber and Notify – and, if desired, also via webchat in a professional, efficient and privacy-compliant manner.
The web-based platform enables a quick start with no need for IT infrastructure.
Our data protection and IT security meet the highest standards! Of course GDPR-compliant!
WhatsApp Assistant specially developed for Conversational Commerce included for you free of charge.
From marketing, consulting & sales to after-sale as well as customer loyalty everything can be realized in one solution.
Roles & Rights
Manage multiple locations and departments in one interface. Work efficiently as a team with defined roles.
WhatsApp in retail & e-commerce
Be available to customers and interested buyers for consulting and service as a contact person via WhatsApp and offer the possibility of direct purchasing in WhatsApp.
Already more than 150 companies use the advantages of Selly and messaging apps like WhatsApp for their customer communication
Test Selly 14 days for free - schedule a consultation
Schedule a live demo of our Messenger Communication Platform with our Conversational Commerce expert, Boško Babovic, now. He will guide you live through the product, give valuable tips and answer all your questions.
In diesem Branchenartikel zeigen wir anhand konkreter Anwendungsfälle bekannter Marken – wie Brille24, hessnatur oder LeasingMarkt.de – wie Du deine Kunden entlang der Customer Journey per WhatsApp & Co. begleiten kannst.
So verkaufst Du über WhatsApp Business. Wir zeigen auf, wie Automatisierung dabei hilft sowie welches technisches Set-Up und Zusammenspiel benötigt wird – alles anhand von Beispielen aus dem Deutschen E-Commerce und Einzelhandel.
Conversational Shopping bezeichnet den Einsatz von Messenger Plattformen wie z. B. WhatsApp oder Facebook Messenger im E-Commerce. Wir stellen erfolgreiche Beispiel für Conversational Shopping auf WhatsApp & Co. vor.