Selly – Your Chatbot for Commerce via WhatsApp & Co. connected to Shopify, Shopware and more!

Selly is a specially developed service assistant for digital sales via Messaging Apps like WhatsApp, Instagram, Messenger from Meta and more. It helps you to manage the daily tasks in sales & customer communication and saves you a lot of time – while of course everything runs GDPR compliant!

The best thing is that you can very easily customize Selly to your needs. The pre-built shopping chatbot connects to your existing shopsystem (Shopware or Shopify) and allows you to offer the recommendation of relevant products, the completion of shopping carts as well as the final check-out directly in the chat.

Why Conversational Commerce via WhatsApp & Co.?

No algorithms or SPAM filters

No algorithms or SPAM filters

100% of your customers receive your messages directly on the lock screen. Once in the address book, there is no need for new ads!

Effective (re-)marketing

Effective (re-)marketing

Up to 90% open rate and 25% CTR on push notifications about offers, limited deals or shopping cart reminders.

High conversion

High conversion

Up to 90% of customers who receive consultation via chat actually buy the product or service afterwards.

Better consulting & service

Better consulting & service

Customer questions can be processed 30% faster on average compared to e-mail or telephone.

Less returns

Less returns

Asynchronous communication and multimedia content speed up handling of complaints and reduce returns.

Strong customer loyalty

Strong customer loyalty

Simplicity, personalization and established trust in direct communication significantly increases the repurchase rate.

Selly at a glance

The chatbot, which was specially developed for e-commerce and retail, can be customized to your needs and offers you comprehensive options for digital sales of products & services and personal consulting & service – naturally in compliance with GDPR!

Product consulting & product search

Shopping cart & checkout in chat

Reminder & reactivation for shopping cart abandoners

Integration into existing systems and relevant webshop softwares

Customer loyalty via automatic discounting

Request customer ratings and recommendations

Order status & shipping information

General info and FAQ answering

Entry via website, marketplace, social media or QR code


Test Selly 14 days for free - schedule a consultation

Schedule a live demo of Selly and our Messenger Communication Platform with our Conversational Commerce expert, Boško Babovic, now. He will guide you live through the product, give valuable tips and answer all your questions.

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Your software for successful conversational commerce

With the Messenger Communication Platform, you manage your customer communication and sales via all relevant messaging apps – such as WhatsApp, Instagram Direct Messaging, Facebook Messenger, Telegram, Apple Messages for Business, Viber and Notify – and, if desired, also via webchat in a professional, efficient and privacy-compliant manner.

Quick Start

The web-based platform enables a quick start with no need for IT infrastructure.

100% GDPR

Our data protection and IT security meet the highest standards! Of course GDPR-compliant!

shopintegration selly messenger logo


WhatsApp Assistant specially developed for Conversational Commerce included for you free of charge.


From marketing, consulting & sales to after-sale as well as customer loyalty everything can be realized in one solution.

Roles & Rights

Manage multiple locations and departments in one interface. Work efficiently as a team with defined roles.

Already more than 150 companies use the advantages of Selly and messaging apps like WhatsApp for their customer communication