MessengerPeople Pricing

All the essential information about the Messenger Communication Platform pricing at a glance. Whether you’re a small business or a big enterprise, whether you want to set up a service for various brands or multiple languages, we have the best solution for you.

If you have any questions, feel free to contact our team at any time.

Happy Customers

Messenger Communication Platform

Your Solution for Successful Customer Communication via Messaging Apps

With the Messenger Communication Platform, MessengerPeople lets you intuitively manage your customer inquiries via messaging apps. Whether via WhatsApp, Facebook Messenger, Apple Business Chat, Telegram, or Viber – with the Messenger Communication Platform you can communicate with your customers professionally and in full compliance with data protection regulations.

starting at 699€  monthly

1:1 ChatChat with your customers on one central platform, whether they’re writing from WhatsApp, Apple Business Chat, Facebook, Telegram, or Viber.
Ticket AssignmentCoordinate customer inquiries within your company and assign tickets to the right agents either using Drag & Drop or with the Autorouting function.
User PropertiesNote down important user information that can help resolve their inquiry. Properties can be documented manually or automatically with a Chatbot. Your users can see and edit their set properties at any time by typing “profile” into the chat.
Role & Access ManagementMultiple agents can work together as a team with various roles and access rights.
ChatblocksRespond to oft-repeated questions automatically by creating a text or file as a pre-set Chatblock.
Chatbot BuilderOur Chatbot Builder is a versatile tool for creating Chatbots that can answer customers automatically and support your service team.
StatistikenTrack your ticket processing with our internal statistics.
APIOur API allows you to integrate our tool within your current CRM system. You can find the API documentation at  rest.messengerpeople.com.
ChannelCompanies with multiple brands, languages, or interest groups can set up a variety of channels. Main administrators will be responsible for each channel. If you are interested in having a multi-channel account, feel free to contact us.
Premium ServiceOur support is happy to help over e-mail or phone. Telephone service is available Monday-Friday 9 am – 4 pm, e-mail service is available Monday- Friday 8.30 am – 4.30 pm, ECT.
AVVData Processing Contracts regulate how MessengerPeople handles customer data. We are happy to create a Data Processing Contract for your company.
Basic fee699€ monthly (10,000 chat answers, 5 agents & 1 channel included)
Additional chat answers20€ / 1,000 answers
Additional agents49€ / per agent monthly
Additional channels99€ /per channel monthly

Using the individual messaging services as a communication channel can result in additional costs for the company. For the end user of the messaging service, communication remains free. For more information, please contact us.

WhatsApp Business API: Country-Specific Notification Fee

Communication via WhatsApp Messenger Services is free for end users. Notification Messages (WhatsApp Template Messages) (sent outside of WhatsApp’s set 24-hour window for free communication) are fee based. The costs per template message depend on the country code of the end user’s phone number and are calculated according to the number of messages sent.

You can find an overview of how much the Template Messages cost per land here: WhatsApp Business API – Country-Specific Notification Fee

Further information on the differentiation between different types of messages can be found in our MessengerPeople Magazine.

Have further questions? Get in touch with us.

Our International Team

+49 89 416173-140

Our Germany Team

+49 89 416173-180