Customer Communication via Messenger
MessengerPeople Study 2018
Exclusive Data and Statistics about Messenger Communication for Businesses
For the latest marketing and customer service statistics, don’t miss the exclusive MessengerPeople study. The data is based on a comprehensive analysis of our experiences with over 10 million messenger service users, over 1,600 businesses using our platform, and over 772 active Chatbots.
Discover how both consumers and businesses use WhatsApp & Co., what users expect from professional messenger services, and how to get the most out of content marketing and customer care via messaging apps.