Free Webinar Recording

"Successful Customer Service with Messaging Apps"

Top messaging apps in all markets have begun offering solutions for innovative, effective customer communications. These options are a perfect fit for companies looking for new ways to make their customer engagement and customer care more contemporary and convenient.

Why choose messaging apps? Today’s customers don’t want to wait on hold or be flooded with meaningless emails —  they want fast, personal and solution-oriented service via WhatsApp & Co.

Topic overview

  • The advantages of using messaging apps in the customer relationship
  • What are the legal and data protection requirements?
  • Facts & figures from the MessengerPeople & YouGov study
  • Best practices from top customers
  • LIVE Messenger Communication Platform demo, with a focus on the latest features