Messenger Communication Platform

One Software –
All the Possibilities!

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Whether it is marketing, customer service, consulting or notifications done manually, semi- or even fully automated – with our Messenger Communication Platform you can manage your customer communication intuitively, professionally and in compliance with data protection laws.

Best Software Solution

Awarded by the German Institute for Service Quality (DISQ)

Best Digital Service Provider

Always #1 for Messenger / Notifications since 2017

Top Technology

Top 10 fastest-growing Tech Companies in Germany

Innovator of the Year

3 years in a row awarded by the business magazine “brand eins”

One Software – All the Messaging Apps!

Whichever messaging app your customers choose – you control all communications from one central interface!

“Brilliant Platform. The Messenger Communication Platform is really easy to use and has transformed our customer service offering.”

Ollie Parkes

Marketing Manager UK | Forever Living Products

One Software – All the Companies!

From mid-sized agencies to car dealerships, hardware stores or fashion outlets. From e-commerce to manufacturing, from international corporations to governments: the Messenger Communication Platform is ideal for all companies with 10 or more employees!

One Software – All the Use Cases!

Customer service, marketing, consulting or sales – with the Messenger Communication Platform you can use all the possibilities of modern messaging communication.

Dialog

Text with Your Customers

  • Consulting
  • Customer Service
  • Feedback

Push

Send News & Information!

  • Content Marketing & News
  • Offers, Deals & Promotions
  • Notifications like TANs, boarding passes or reminders

One Software – For All Professional Requirements!

The Messenger Communication Platform was developed to meet the highest professional demands.

Quick Start

The web-based platform enables a quick start with no need for IT infrastructure.

100% GDPR

Our data protection and IT security meet the highest standards! Of course GDPR-compliant!

Roles & Rights

Your staff members work efficiently as a team with defined roles.

Optimized for Desktops

Work comfortably and efficiently from your desktop or laptop.

Analytics

You always have the most important KPIs in sight!

ONE Software – ALL THE Features!

The Messenger Communication Platform offers all the capabilities for fast and efficient customer communication via WhatsApp and Co.

Intuitive Chat Interface

One intuitive interface for all messaging apps (WhatsApp, Instagram, Apple Business Chat, Facebook Messenger, Telegram, Viber & Webchat)

Intuitive Ticket System

Coordinate customer requests within your organization and assign tickets to the appropriate agent either by drag and drop or through auto-routing

Multi Media

Whether it is images, documents, videos or voice messages – send media files fast and easily

Customer Profiles

Get to know your users and save relevant information provided to you during the chat conversation

Chat Blocks

Boost your efficiency with templated replies

CRM Interfaces

Use our Rest API to integrate messaging apps seamlessly into your CRM or shopping solution

Messenger Information Assistant

With the Messenger Information Assistant (MIA) you can send messaging newsletters to your subscribers

Chatbot Builder

Create chatbots that support your messaging communication with no coding skills required

Chatbot Builder Included!

From a simple FAQ bot to a complex AI chatbot – develop your own chatbot in the Messenger Communication Platform’s Chatbot Builder and automate the vast majority of your customer queries!

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Included

The use of the Chatbot Builder is free for all MessengerPeople customers

Simply build it yourself!

Our Chatbot Builder is simple and intuitive, so you can simply build your first chatbot yourself, even without prior programming knowledge

One chatbot for all messaging apps!

Be it WhatsApp, Facebook or any other messaging app – develop your chatbot once and it works on all channels

Fully or partially automated!?

There is no chatbot that knows everything – hand over requests that cannot be answered to an agent right away

Even for the most demanding!

Data model integration, variables or complex CRM interfaces – the Chatbot Builder is also capable of handling the most challenging IT projects!

“We see the success of our push messages in an immediate increase in online traffic.
This allows us to increase the reach of our online content.”

Christoph Rauth

Online-editor-in-chief | Tyrolean Newspaper

Messaging Newsletters Included!

With the Messenger Information Assistant, MIA for short, you send messaging newsletters to your subscribers.

Reach

No SPAM filter and no algorithm! Reach 95% of your subscribers in real time!

Targeting

Create target groups within your subscribers and send out even more relevant content

Attention

Place your message directly on the lock screen and achieve 35% click-through-rate on average

Multi-Messaging!

Telegram, Notify, Facebook or Apple Business Chat – send your message from one place to all messaging apps

Notify Exclusive

Over 1,000 companies are already using Notify for their real-time newsletters! The app has already been downloaded over 300,000 times and has up to 60,000 daily users

More Than Just a Software!

We are personally available with advice & assistance for our customers!

Onboarding Service

Our expert onboarding team will help you to set up your account step by step.

Outstanding Service

MessengerPEOPLE =
Personal and direct care & first class support.

Customer Success

Our own team of experienced experts, offers you industry-specific advice.

Chatbot Service

Let us help you build your first chatbot.

Let me show you the Messenger Communication Platform

Schedule your one-on-one live demo with one of our messaging experts today.
Your personal contact will walk you through the platform step-by-step, discuss similar use cases, and take time to answer all your questions.

You only need an API and not a full software solution?

With the Messenger Communication Platform, you get a software solution that’s ready to go for you to communicate with your customers, thanks to its intuitive user interface.

You need just an API and not a full-featured software solution? With the Unified Messaging API, you can send messages to WhatsApp, Telegram and Facebook Messenger and more – in full compliance with the GDPR, of course.

  • Unified Messaging: Use a single API and standardized data format across all messaging apps. We take care of the details.
  • High performance: Our globally distributed data centers guarantee low latency, high performance and maximum reliability.
  • GDPR compliant: Of course, we provide the data processing agreement (DPA).