WhatsApp customer service? Happy customers are more important now than ever before. Despite this, many companies are still hard to get in touch with, or simply have inadequate customer service. Email and telephone are still the most commonly used customer service tools. But messaging apps are [...]
Messenger Magazine - Your Blog for Messenger Services & Chatbots
The Messenger Marketing Magazine is your blog for expert analysis of messaging apps, and specifically their business usage over the WhatsApp Business API, Facebook Messenger, and Apple Business Chat.
We collect and report on all relevant information about messenger marketing, messenger newsletter, chatbots, and messenger customer service. Whether you are interested in WhatsApp usage and global penetration, best practice Facebook Chatbots, or specific company cases, you’ll find MessengerPeople articles touching on all these topics in our magazine.