News about Messaging Apps and Chatbots

Facebook Messenger Update 2019 – In this article we regularly compile the latest Facebook Messenger updates as well as planned features for app versions on Android and iOS.

In most countries around the globe, the good old-fashioned SMS has been replaced by messaging apps. But who is using which apps where? Between WhatsApp, Facebook Messenger, Apple Business Chat, [...]

Our series about Messaging Apps & Brands focuses exclusively on the topic of business opportunities and Messaging Apps. Which business options do these chat apps offer companies? The [...]

WhatsApp Update 2019 – In this article, we provide you with regular updates about the latest WhatsApp updates, as well as planned features for app versions on Android and iOS.

The WhatsApp Business Solution (API) was launched worldwide last year, and is available over Business Solution Providers such as MessengerPeople. Using the API, businesses can now offer [...]

Mark Zuckerberg and his team kicked off the F8 2019 with a strong message: “If we would rebuild the Facebook platform today, we would focus it on messaging”. Facebook wants to [...]

In September 2018, Stan Chudnovsky, the former Head of Product for Facebook Messenger, explained the business potential of Facebook Messenger with one sentence: “Would you rather wait 10 [...]

It was already THE topic in the 2016 presidential election in the US: elections and social media. And now in 2018, elections were coming up in a variety of countries: the Czech Republic, [...]

The world of technology is constantly in flux: social networks, messaging apps, smartphones, and software solutions are constantly changing, developing new features, gaining or losing popularity, [...]

Facebook Messenger Update 2019 – In this article we regularly compile the latest Facebook Messenger updates as well as planned features for app versions on Android and iOS.

Messaging Apps are on the rise worldwide and form an important part of today’s digital communication. More and more companies are realizing this and taking advantage of the business [...]

North America has the 2nd highest mobile social network penetration rate globally (after East Asia), at 61%. This is about 150% of the global average, so it’s clear that the countries in North [...]

The series Messaging Apps & Brands shows what business options different messaging apps offer for businesses. Today we’ll look at the Telegram Messenger, the blue messaging app from [...]

Today in our Global Messenger Landscape series we have a lot of ground to cover – we’ll be taking a look at a variety of English-speaking countries in Africa, and assessing what business [...]

In most countries around the globe, the good old-fashioned SMS has been replaced by messaging apps. But who is using which apps where? Between WhatsApp, Facebook Messenger, Apple Business Chat, [...]

Of Singapore’s 5.75 million population, 4 million mobile users say that WhatsApp is their most-used app. We know that WhatsApp is the world’s leading messaging app, and have already taken a deep [...]

Messenger communication is more popular than ever. Messaging apps like WhatsApp & Co. are now leading channels for content marketing, with KPIs that leave e-mail marketing and traditional ad [...]

Some of the most popular questions we receive are about the global messing app market – how it’s structured, what are the most important recent changes, and what are the latest [...]

Bam! As of today, it‘s official: our new customer service platform is live! Here we’ve gathered the most important details about the new tool for you. We’re offering a first look not only with [...]

The fashion industry is driven by quickly-changing trends — but one of the latest trends has nothing to do with color or cut, but instead with communication. Chat-based commerce is growing: [...]

In our series Messaging Apps & Brands, we elaborate on business options of selected messaging apps. Published last: WeChat Messenger. Today: WhatsApp Messenger, the green Messaging App from [...]

Our series of Messaging Apps & Brands elaborates on the unique business opportunities of messaging apps for companies. The last article we published was about LINE Messenger. Today [...]

In our series about Messaging Apps & Brands we discuss different business options for selected messaging and chat apps. Last published: WhatsApp Messenger. Today we turn to Facebook [...]

Our series about Messaging Apps & Brands focuses exclusively on the topic of business opportunities and Messaging Apps. Which business options do these chat apps offer companies? The [...]

In our series about Messaging Apps & Brands we take a look at the different business opportunities that a variety of messaging apps offer companies. In the last article, we explored the [...]

In the series Messaging Apps & Brands we take a look at the different business opportunities that a variety of messaging apps offer companies. Today we’ve chosen to focus on LINE, [...]

Facebook is still on top: a quick look at the Top 10 Android & iPhone apps worldwide is enough to confirm this.

The recent Apple Business Chat launch offers businesses a new platform for communicating with their target groups over Apple’s own Messages app. The dynamic assortment of features ranges [...]

Widget Editor As part of our further development, but also in view of the new General Data Protection Regulations, valid from May 25th, 2018, MessengerPeople has launched a new feature, the [...]

The latest messaging app usage statistics show that WhatsApp and Facebook Messenger have 1.5 billion users worldwide, and WeChat is just behind — it recently hit the 1 billion mark. Here [...]

In one of his newest columns, LEAD-Author and MessengerPeople CMO Matthias Mehner demonstrates how Messengers can be used for different communication objectives. He explains the usage and benefit [...]

Data protection and messenger marketing in the same sentence? Definitely! In talks with potential customers, at lectures, or simply in passing conversations, it’s clear that interest in data [...]

It’s no secret that messaging apps are the most commonly-used form of digital communication. In this article, we’ll take a closer look at messaging app usage in a country with one of [...]

WhatsApp for Business is now finally live. The world’s biggest messaging app with more than 1.3 billion users is now rolling out its business version for Android worldwide. The application is [...]

Today, Facebook announced a new update to its messenger. With Messenger Platform 2.2. new features were implemented to provide customers with a more extensive service via the business Messenger [...]

For many companies, email marketing remains one of the pillars of their online strategy. Until recently, email newsletters were one of the best tools to expand existing customer relationships and [...]