Messenger Magazine - Your Blog for Messenger Services & Chatbots

The Messenger Communication Magazine is your content portal for information about WhatsApp, Facebook Messenger, iMessage, and other messaging apps — as well as how businesses can use messaging to revolutionize their customer communication with the WhatsApp Business API, Apple Business Chat, and more!

We collect and report on all relevant information about messenger customer engagement, customer service, and Chatbots. Whether you are interested in WhatsApp usage and global penetration, best practice Facebook Chatbots, or specific company cases, you’ll find MessengerPeople articles touching on all these topics in our magazine.

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WhatsApp usage in the UK

Messaging Apps are on the rise worldwide, and WhatsApp usage in the UK is the third highest in Europe with over 40 million users. In this article we will take a closer look at all related figures [...]

Talk to the Bot!

What if customer service did not have to involve being put on hold without an end in sight? Well, it does not have to anymore. A customer service chatbot can help! Customer inquiries can be a [...]

Something with Bots …

Chatbots aren’t exactly seen as the preferred conversation partner by many. In large part, this is due to the capricious way that companies often start up their chatbot messenger projects. [...]