The fashion industry is driven by quickly-changing trends — but one of the latest trends has nothing to do with color or cut, but instead with communication. Chat-based commerce is growing: more and more companies are choosing to use messaging apps for both marketing and customer service, [...]
Messenger Magazine - Your Blog for Messenger Services & Chatbots
The Messenger Marketing Magazine is your blog for expert analysis of messaging apps, and specifically their business usage over the WhatsApp Business API, Facebook Messenger, and Apple Business Chat.
We collect and report on all relevant information about messenger marketing, messenger newsletter, chatbots, and messenger customer service. Whether you are interested in WhatsApp usage and global penetration, best practice Facebook Chatbots, or specific company cases, you’ll find MessengerPeople articles touching on all these topics in our magazine.
B2B Customer Service via Messenger? Transgourmet, a supply specialist for large-scale consumers in hotel industry, gastronomy, company catering and social institutions, does excatly that. As part [...]