1:1 customer service, now made easier and more convenient with messaging apps. For both customers and employees in the insurance industry, this modern, effective communication channel has a variety of advantages and leads to better satisfaction.
Messenger Magazine - Your Blog for Messenger Services & Chatbots
The Messenger Communication Magazine is your knowledge center analysis and updates about messaging apps and their business usage – with a specific focus on the WhatsApp Business API, Facebook Messenger, and Apple Business Chat.
We collect and report on all relevant information about messenger customer engagement, customer service, and Chatbots. Whether you are interested in WhatsApp usage and global penetration, best practice Facebook Chatbots, or specific company cases, you’ll find MessengerPeople articles touching on all these topics in our magazine.
Messaging apps are popular – worldwide. The travel company and multinational group lastminute.com operates well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, [...]