Free Webinars:
Chatbots & Messenger Communication

Messaging apps such as WhatsApp, Apple Messages, Facebook Messenger, and others are increasingly focusing on offering business options – and because of their widespread popularity, they offer great potential for efficient and innovative customer communication.

In our free webinars you’ll learn how to professionally integrate messaging apps into your customer communication, how automation and Chatbots can save resources while improving the customer experience and which industry-specific best practice examples can inspire your company.

July 25, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinar Special WhatsApp Buisness API

Special Webinar: WhatsApp Business API How-to

July 25, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinar Special WhatsApp Buisness API
  • The WhatsApp evolution: from a private messenger to an effective enterprise communication
  • The WhatsApp Business Solutions at a glance
  • WhatsApp Business API – tips for successful practical use
  • Exclusive LIVE demo of the Messenger Communication Platform incl. update on new features

August 01, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinar Chatbots

Advanced Chatbots in Customer Service

August 01, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinar Chatbots
  •  How can chatbots support customer service?
  • Chatbot Conception & Tools: Every Chatbot needs a solid concept
  • How can I design dialogues with multimedia and variants?
  • How can I collect customer data with the bot?
  • What personalization options do chatbots offer to improve the user experience?

August 08, 2019 | 12:00 PM- 1:00 PM (CEST)

Kundenservice mit Messenger

Tool Demo: Offering Convenient Customer Service via Messaging Apps

August 08, 2019 | 12:00 PM- 1:00 PM (CEST)

Kundenservice mit Messenger
  • Why messaging apps help your customer relationship
  • Important details about data privacy
  • Successful best practice cases from our customers
  • Exclusive LIVE demo of the Messenger Communication Platform
  • Exemplary Customer Service Case

August 22, 2019 | 12:00 PM- 1:00 PM (CEST)

The Successful Usage of Messaging Apps in the Finance Industry

August 22, 2019 | 12:00 PM- 1:00 PM (CEST)

whatsapp-banken-und-finanzen2
  • Better customer relations with messaging apps
  • The relevance of messaging apps in the financial sector
  • What are the legal and data protection requirements?
  • Successful use cases
  • Automation options for customer service in the financial sector
  • Exclusive LIVE Demo of the Messenger Communication Platform
  • Time for questions

August 29, 2019 | 12:00 PM- 1:00 PM (CEST)

Special Webinar: Messaging Apps for Customer Service - Tips & Tricks for WhatsApp & Co.

August 29, 2019 | 12:00 PM- 1:00 PM (CEST)

webinar02
  • The Development of Messaging Apps for Customer Service
  • From A for Apple Business Chat to W for WhatsApp: an Overview
  • 7 Tips for Successful Customer Service via Messaging Apps
  • Best Practice for Messenger Communication
  • Tool Demo: How to use Messaging Apps for B2C Communication

Free Recordings: Webinar Archive

Webinar from July 11, 2019

Kundenservice mit Messenger

Tool Demo: Offering Convenient Customer Service via Messaging Apps

Webinar from July 11, 2019

Kundenservice mit Messenger
  • Why messaging apps help your customer relationship
  • Important details about data privacy
  • Successful best practice cases from our customers
  • Exclusive LIVE demo of the Messenger Communication Platform
  • Exemplary Customer Service Case

Webinar from July 04, 2019

Webinar Chtabots

How to build my own Customer Service Chatbot

Webinar from July 04, 2019

Webinar Chtabots
  • How can chatbots support your customer service?
  • When you first create a chatbot, you need to have a solid concept
  • Starting from scratch: Create your own chatbot with the MessengerPeople Platform
  • Hybrid chatbot: Handover from bot to human agent

Webinar from June 27, 2019

Webinar Tipps

Special Webinar: Messaging Apps for Customer Service - Tips & Tricks for WhatsApp & Co.

Webinar from June 27, 2019

webinar02
  • The Development of Messaging Apps for Customer Service
  • From A for Apple Business Chat to W for WhatsApp: an Overview
  • 7 Tips for Successful Customer Service via Messaging Apps
  • Best Practice for Messenger Communication
  • Tool Demo: How to use Messaging Apps for B2C Communication

Webinar from June 13, 2019

Tool Demo: Offering Convenient Customer Service via Messaging Apps

Webinar from June 13, 2019

webinar-e-commerce
  • Why messaging apps help your customer relationship
  • Important details about data privacy
  • Successful best practice cases from our customers
  • Exclusive LIVE demo of the Messenger Communication Platform
  • Exemplary Customer Service Case

Webinar from June 06, 2019

Webinar Chtabots

Advanced Chatbots in Customer Service

Webinar from June 06, 2019

Webinar Chatbots
  • How can chatbots support customer service?
  • Chatbot Conception & Tools: Every Chatbot needs a solid concept
  • How can I design dialogues with multimedia and variants?
  • How can I collect customer data with the bot?
  • What personalization options do chatbots offer to improve the user experience?

Webinar from May 30, 2019

Webinar Special WhatsApp Buisness API

Special Webinar - WhatsApp Business API How-To

Webinar from May 30, 2019

Webinar Special WhatsApp Buisness API
  • What can WhatsApp customer communication offer my business?
  • WhatsApp Business API overview
  • Data privacy and WhatsApp
  • Usage statistics and the development of business messaging
  • WhatsApp customer communication: best practices
  • Exclusive LIVE demo

Webinar from May 23, 2019

Successful Customer Communication with Messaging Apps in E-commerce

Webinar from May 23, 2019

webinar-e-commerce
  • Why should I use messaging apps for e-commerce support?
  • How messaging apps promote brand loyalty
  • Important details about data privacy
  • Best practice e-commerce cases from our customers
  • Exclusive LIVE demo
  • Time for all your questions at the end!

Webinar from May 16, 2019

Tool Demo: Offering Convenient Customer Service via Messaging Apps

Webinar from May 16, 2019

WhatsApp Custsomer Service
  • Why messaging apps help your customer relationship
  • Important details about data privacy
  • Successful best practice cases from our customers
  • Exclusive LIVE demo of the Messenger Communication Platform
  • Exemplary Customer Service Case

Webinar from May 14, 2019

Webinar Chtabots

How to build my own Customer Service Chatbot

Webinar from May 14, 2019

Webinar Chatbots
  • How can chatbots support your customer service?
  • When you first create a chatbot, you need to have a solid concept
  • Starting from scratch: Create your own chatbot with the MessengerPeople Platform
  • Hybrid chatbot: Handover from bot to human agent

Webinar from April, 25th

Webinar Tipps

Special Webinar: Messaging Apps for Customer Service - Tips & Tricks for WhatsApp & Co.

Webinar from April, 25th

webinar02
  • The Development of Messaging Apps for Customer Service
  • From A for Apple Business Chat to W for WhatsApp: an Overview
  • 7 Tips for Successful Customer Service via Messaging Apps
  • Best Practice for Messenger Communication
  • Tool Demo: How to use Messaging Apps for B2C Communication

Webinar from April, 18th

The Successful Usage of Messaging Apps in the Finance Industry

Webinar from April, 18th

whatsapp-banken-und-finanzen2
  •  Better customer relations with messaging apps
  • The relevance of messaging apps in the financial sector
  • What are the legal and data protection requirements?
  • Successful use cases
  • Automation options for customer service in the financial sector
  • Exclusive LIVE Demo of the Messenger Communication Platform

Webinar from April 4th

Webinar Chtabots

Advanced Chatbots in Customer Service

Webinar from April 4th

Webinar Chatbots
  • How can chatbots support customer service?
  • Chatbot Conception & Tools: Every Chatbot needs a solid concept
  • How can I design dialogues with multimedia and variants?
  • How can I collect customer data with the bot?
  • What personalization options do chatbots offer to improve the user experience?

Webinar from March 28th

Webinar Special WhatsApp Buisness API

Special Webinar - WhatsApp Business API How-To

Webinar from March 28th

Webinar Special WhatsApp Buisness API
  • What can WhatsApp customer communication offer my business?
  • WhatsApp Business API overview
  • Data privacy and WhatsApp
  • Usage statistics and the development of business messaging
  • WhatsApp customer communication: best practices
  • Exclusive LIVE demo