Free Webinars:
Chatbots & Messenger Communication

Messaging apps such as WhatsApp, Apple Messages, Facebook Messenger, and others are increasingly focusing on offering business options – and because of their widespread popularity, they offer great potential for efficient and innovative customer communication.

In our free webinars you’ll learn how to professionally integrate messaging apps into your customer communication, how automation and Chatbots can save resources while improving the customer experience and which industry-specific best practice examples can inspire your company.

September 12, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinar Chtabots

Advanced Chatbots in Customer Service

September 12, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinar Chtabots
  • How can chatbots support customer service?
  • Chatbot Conception & Tools: Every Chatbot needs a solid concept
  • How can I design dialogues with multimedia and variants?
  • How can I collect customer data with the bot?
  • What personalization options do chatbots offer to improve the user experience?

September 19, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinar Special WhatsApp Buisness API

Special Webinar - WhatsApp Business API How-to

September 19, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinar Special WhatsApp Buisness API
  • The WhatsApp evolution: from a private messenger to an effective enterprise communication
  • The WhatsApp Business Solutions at a glance
  • WhatsApp Business API – tips for successful practical use
  • Exclusive LIVE demo of the Messenger Communication Platform incl. update on new features

September 26, 2019 | 12:00 PM- 1:00 PM (CEST)

Kundenservice mit Messenger

Tool Demo: Offering Convenient Customer Service via Messaging Apps

September 26, 2019 | 12:00 PM- 1:00 PM (CEST)

Kundenservice mit Messenger
  • Why messaging apps help your customer relationship
  • Important details about data privacy
  • Successful best practice cases from our customers
  • Exclusive LIVE demo of the Messenger Communication Platform
  • Exemplary Customer Service Case

Free Recordings: Webinar Archive

Webinar from September 05, 2019

From Push to Pull

Special Webinar: From Push to Pull - Engaging Customers without Newsletters

Webinar from September 05, 2019

From Push to Pull
  • Why push marketing should be avoided
  • How to stay top-of-mind for your customers
  • Providing curated information, not spam, is key
  • What is relevant information?
  • Best use cases

Webinar from August 29, 2019

Special Webinar: Messaging Apps for Customer Service - Tips & Tricks for WhatsApp & Co.

Webinar from August 29, 2019

webinar02
  • The Development of Messaging Apps for Customer Service
  • From A for Apple Business Chat to W for WhatsApp: an Overview
  • 7 Tips for Successful Customer Service via Messaging Apps
  • Best Practice for Messenger Communication
  • Tool Demo: How to use Messaging Apps for B2C Communication

Webinar from August 22, 2019

The Successful Usage of Messaging Apps in the Finance Industry

From August 22, 2019

whatsapp-banken-und-finanzen2
  • Better customer relations with messaging apps
  • The relevance of messaging apps in the financial sector
  • What are the legal and data protection requirements?
  • Successful use cases
  • Automation options for customer service in the financial sector
  • Exclusive LIVE Demo of the Messenger Communication Platform
  • Time for questions

Webinar from August 08, 2019

Kundenservice mit Messenger

Tool Demo: Offering Convenient Customer Service via Messaging Apps

Webinar from August 08, 2019

Kundenservice mit Messenger
  • Why messaging apps help your customer relationship
  • Important details about data privacy
  • Successful best practice cases from our customers
  • Exclusive LIVE demo of the Messenger Communication Platform
  • Exemplary Customer Service Case

Webinar vom August 01, 2019

Webinar Chatbots

Advanced Chatbots in Customer Service

Webinar vom August 01, 2019

Webinar Chatbots
  •  How can chatbots support customer service?
  • Chatbot Conception & Tools: Every Chatbot needs a solid concept
  • How can I design dialogues with multimedia and variants?
  • How can I collect customer data with the bot?
  • What personalization options do chatbots offer to improve the user experience?

Webinar from July 25, 2019

Webinar Special WhatsApp Buisness API

Special Webinar: WhatsApp Business API How-to

Webinar from July 25, 2019

Webinar Special WhatsApp Buisness API
  • The WhatsApp evolution: from a private messenger to an effective enterprise communication
  • The WhatsApp Business Solutions at a glance
  • WhatsApp Business API – tips for successful practical use
  • Exclusive LIVE demo of the Messenger Communication Platform incl. update on new features

Webinar from July 04, 2019

Webinar Chtabots

How to build my own Customer Service Chatbot

Webinar from July 04, 2019

Webinar Chtabots
  • How can chatbots support your customer service?
  • When you first create a chatbot, you need to have a solid concept
  • Starting from scratch: Create your own chatbot with the MessengerPeople Platform
  • Hybrid chatbot: Handover from bot to human agent

Webinar from June 27, 2019

Webinar Tipps

Special Webinar: Messaging Apps for Customer Service - Tips & Tricks for WhatsApp & Co.

Webinar from June 27, 2019

webinar02
  • The Development of Messaging Apps for Customer Service
  • From A for Apple Business Chat to W for WhatsApp: an Overview
  • 7 Tips for Successful Customer Service via Messaging Apps
  • Best Practice for Messenger Communication
  • Tool Demo: How to use Messaging Apps for B2C Communication

Webinar from June 13, 2019

Tool Demo: Offering Convenient Customer Service via Messaging Apps

Webinar from June 13, 2019

webinar-e-commerce
  • Why messaging apps help your customer relationship
  • Important details about data privacy
  • Successful best practice cases from our customers
  • Exclusive LIVE demo of the Messenger Communication Platform
  • Exemplary Customer Service Case

Webinar from May 23, 2019

Successful Customer Communication with Messaging Apps in E-commerce

Webinar from May 23, 2019

webinar-e-commerce
  • Why should I use messaging apps for e-commerce support?
  • How messaging apps promote brand loyalty
  • Important details about data privacy
  • Best practice e-commerce cases from our customers
  • Exclusive LIVE demo
  • Time for all your questions at the end!