Instagram Messaging for Your Customer Communication
Instagram messaging is the perfect channel for conversational commerce, customer service and customer retention. Inspire your customers with stories, reels, and feed posts, and inform and convert them with personal chats in Instagram Messaging.
With Instagram Messaging, your customers can contact you, ask questions, receive advice, buy products, or give feedback with one click in the Instagram app.
Manage all Instagram Direct Messages (DMs) centrally in one interface with the Messenger Communication Platform using the official Messenger API for Instagram.
for the Messenger API for Instagram
Why Customer Communication via Instagram?
Instagram Messaging Features
Your MessengerPeople solution for Instagram Messaging
With the Messenger Communication Platform, you can manage your customer communications via Instagram Messaging and other messaging apps professionally, efficiently, and in compliance with data protection laws.
Consulting & Customer Service
Advise your customers 1:1 and free of charge within 24 hours.
"Instagram messaging is the social in social media for us. We sell our products in 9 out of 10 consulting chats."
Managing Director MissPompadour
Convert your target audience and followers into customers via personal consulting.
"MessengerPeople's innovative chatbot builder allows us to hand over to the consultant at the right moment."
Marketing Manager Car Dealer Ostermaier
Chatbots & Automation
Use automated responses or chatbots to answer your customers’ questions in a resource-efficient way including a handover to a customer service agent.