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    Magazine

    Home » Content Types » Magazine
     Conversations Conference: Meta announces WhatsApp Cloud API for businesses, and 5 other important takeaways
    By Marinela Potor
    In Content Types, Magazine, Magazine, Messenger Communication, News
    Posted May 19, 2022

    Conversations Conference: Meta announces WhatsApp Cloud API for businesses, and 5 other important takeaways

    “The best businesses meet their customers where they are” – and that’s on messaging apps. These were the words that Meta CEO Mark Zuckerberg used to kick off Meta’s [...]

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     WhatsApp usage in the UK
    By Anil Soeyuenmez
    In Content Types, Magazine, News
    Posted May 19, 2022

    WhatsApp usage in the UK

    Messaging Apps are on the rise worldwide, and WhatsApp usage in the UK is the third highest in Europe with over 40 million users. In this article we will take a closer look at all related figures [...]

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     RCS Messaging: Everything you should know about the new power tool for customer communication
    By Marinela Potor
    In Content Types, Magazine, Magazine, Messenger Communication, Messenger Newsletter
    Posted May 16, 2022

    RCS Messaging: Everything you should know about the new power tool for customer communication

    SMS for customer communication? Practical, for sure. But also boring. Old-timey. One-dimensional. That’s how a lot of companies feel about using SMS. And they were right, until very [...]

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     WhatsApp influencers? Yes, they exist, and brands are already using them to sell more!
    By Marinela Potor
    In Content Types, Magazine, Magazine, Messenger Communication
    Posted May 13, 2022

    WhatsApp influencers? Yes, they exist, and brands are already using them to sell more!

    Instagram influencers? Of course! YouTube influencers? Definitely! But have you heard of WhatsApp influencers before? It’s the latest trend for brands to reach their target audience more [...]

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     How to Use Chatbots in Customer Service Successfully
    By Marinela Potor
    In Chatbots, Content Types, Magazine, Magazine
    Posted May 12, 2022

    How to Use Chatbots in Customer Service Successfully

    Offering good customer service pays off. It’s the best guarantee that your customers will come back, and purchase your products or services in the future. And chatbots can be a big part of [...]

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     Instagram Direct Marketing: Everything you need to know!
    By Katharina Kremming
    In Content Types, Magazine, Messenger Communication
    Posted May 3, 2022

    Instagram Direct Marketing: Everything you need to know!

    In recent years, Instagram has become an increasingly attractive communication channel for many industries. The proprietary messaging service, Instagram Direct, is therefore the first port of [...]

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     Succeeding with Chatbots: The Ultimate Business Guide
    By Michelly Purz
    In Chatbots, Content Types, Magazine
    Posted April 28, 2022

    Succeeding with Chatbots: The Ultimate Business Guide

    What are chatbots, and what are the advantages of chatbots for companies? How do customers feel about them? What types of bots exist, and how can businesses use them effectively?  The following [...]

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     The 10 best Telegram bots in 2022
    By Anil Soeyuenmez
    In Chatbots, Content Types, Magazine, News
    Posted April 14, 2022

    The 10 best Telegram bots in 2022

    Telegram is the messaging app on the rise in 2022. It carries a lot of useful features that are quite company-friendly. An increasingly popular one is the bot function. As there are a lot of [...]

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     WhatsApp wants to introduce polls for group chats—with emojis!
    By Marinela Potor
    In Content Types, Magazine, Messenger Communication, News
    Posted April 8, 2022

    WhatsApp wants to introduce polls for group chats—with emojis!

    On Instagram and Facebook they have been around for a while, now the popular feature will also come to WhatsApp: polls! WhatsApp wants to launch the new poll option for group chats this year. And [...]

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     What are the different types of chatbots?
    By Anil Soeyuenmez
    In Chatbots, Content Types, Magazine, Magazine, Messenger Communication
    Posted April 7, 2022

    What are the different types of chatbots?

    There is a lot of talk around chatbots, as they are revolutionary in communication. But what types of chatbots actually exist? There are rule-based bots, bots with artificial intelligence (AI [...]

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