The service shop of the BMW headquarter in Munich handles a lot of customer queries, especially during the busy season. In order to speed up the process and free up employees, BMW introduced a [...]
With roughly one billion active users globally, the Facebook Messenger from Meta is one of the most popular messaging channels in the world. But what opportunities does it offer for businesses? [...]
Looking to take your marketing game to the next level? Check out our guide on messaging apps for marketing! From tips on how to use them to grow your business, to examples, to advice on which app [...]
In 2018, WhatsApp launched its first business solution, the WhatsApp Business app. It finally allowed the commercial use of the popular messaging app. Naturally, this is the first option [...]
The messaging app Signal has decided to discontinue their SMS and MMS features. We explain the reasons, and what users need to know now.
How can you reach thousands of users with just one message on one of the world’s most popular social media platforms? By sending out WhatsApp broadcast messages! Officially known as [...]
In 2022, Meta introduced a new feature to the WhatsApp Business Platform: predefined buttons. In the following, we’ll explain how they work, and why you should integrate them into your [...]
The e-commerce DIY paint company MissPompadour has always used WhatsApp Business as part of its customer communication. Now, it’s one of their most successful sales channels! We talked to [...]
Women’s Best is one of the world’s most successful online sports brands, receiving thousands of purchase orders a day. By switching to the WhatsApp Business solution for customer service, they [...]
In times of online shopping and delivery services, it’s not easy for malls to attract shoppers to come out. That’s why Orion Mall, Bangalore’s third-biggest mall, came up with [...]
