Meta has recently opened up their recurring notifications feature on Facebook for all businesses. How can you use them for your business to increase engagement with customers and drive sales? [...]
Why is a WhatsApp Business account on the WhatsApp Business Platform worthwhile? Isn’t a regular business account enough? Spoiler: no! In the following, we’ll show you six reasons for [...]
In recent years, “conversational” has become a trendy word in the messaging world: conversational messaging, conversational commerce and AI, and, even conversational marketing. At [...]
Verified Twitter accounts won’t be free anymore. Starting most likely in November, the blue badge will become part of a revamped subscription model.
India can now count on a new messaging expert! MessengerPeople by Sinch just launched their conversational messaging platform for SMBs with a local team in India. This is what you can expect.
With the official start of Diwali on October 24, the festive season in India begins. And this also means: it’s shopping season! We will show you six strategies for using messaging to make [...]
Customer service key performance indicators (KPIs) are important and measurable performance indicators that help companies measure, analyze and visualize all customer relationship information. In [...]
Ridesharing company Uber is testing a novel way for booking a ride with them: through a WhatsApp chatbot! For now, Uber will only roll out the feature in Delhi, India. The company wants to make [...]
Many experts are talking about the beginning of the conversational era, or the “age of conversational”. Conversational marketing, conversational commerce, and conversational shopping [...]
