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    Content Types

    Home » Content Types
     How BMW answers 80% of its customer queries with a WhatsApp chatbot
    By Michelly Purz
    In Chatbots, Content Types, Magazine, Success Stories
    Posted December 23, 2022

    How BMW answers 80% of its customer queries with a WhatsApp chatbot

    The service shop of the BMW headquarter in Munich handles a lot of customer queries, especially during the busy season. In order to speed up the process and free up employees, BMW introduced a [...]

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     How to get the most out of the Messenger from Meta for companies: everything you need to know
    By Marinela Potor
    In Content Types, Magazine, Messenger Communication
    Posted December 21, 2022

    How to get the most out of the Messenger from Meta for companies: everything you need to know

    With roughly one billion active users globally, the Facebook Messenger from Meta is one of the most popular messaging channels in the world. But what opportunities does it offer for businesses? [...]

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     How to use messaging apps for marketing: everything you need to know
    By Katharina Kremming
    In Content Types, Magazine, Magazine, Messenger Communication, Messenger Newsletter
    Posted December 21, 2022

    How to use messaging apps for marketing: everything you need to know

    Looking to take your marketing game to the next level? Check out our guide on messaging apps for marketing! From tips on how to use them to grow your business, to examples, to advice on which app [...]

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     WhatsApp Business app: yay or nay? Benefits and drawbacks for companies!
    By Katharina Kremming
    In Content Types, Magazine, Messenger Communication
    Posted December 16, 2022

    WhatsApp Business app: yay or nay? Benefits and drawbacks for companies!

    In 2018, WhatsApp launched its first business solution, the WhatsApp Business app. It finally allowed the commercial use of the popular messaging app. Naturally, this is the first option [...]

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     Signal Messenger removes SMS support: “No longer makes sense.”
    By Marinela Potor
    In Content Types, Magazine, Messenger Communication, News
    Posted December 16, 2022

    Signal Messenger removes SMS support: “No longer makes sense.”

    The messaging app Signal has decided to discontinue their SMS and MMS features. We explain the reasons, and what users need to know now.

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     WhatsApp broadcast: 6 inspiring examples from India
    By Marinela Potor
    In Content Types, Magazine, Magazine, Messenger Communication, Messenger Newsletter, Success Stories
    Posted December 15, 2022

    WhatsApp broadcast: 6 inspiring examples from India

    How can you reach thousands of users with just one message on one of the world’s most popular social media platforms? By sending out WhatsApp broadcast messages! Officially known as [...]

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     How to integrate predefined buttons on the WhatsApp Business Platform
    By Katharina Kremming
    In Content Types, Magazine, Messenger Communication
    Posted December 13, 2022

    How to integrate predefined buttons on the WhatsApp Business Platform

    In 2022, Meta introduced a new feature to the WhatsApp Business Platform: predefined buttons. In the following, we’ll explain how they work, and why you should integrate them into your [...]

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     How MissPompadour manages 500 WhatsApp Business messages per day
    By Marinela Potor
    In Content Types, Magazine, Magazine, Messenger Communication, Success Stories
    Posted December 12, 2022

    How MissPompadour manages 500 WhatsApp Business messages per day

    The e-commerce DIY paint company MissPompadour has always used WhatsApp Business as part of its customer communication. Now, it’s one of their most successful sales channels! We talked to [...]

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     How Women’s Best optimized its customer service with WhatsApp
    By Anil Soeyuenmez
    In Content Types, Magazine, Messenger Communication, Success Stories
    Posted December 12, 2022

    How Women’s Best optimized its customer service with WhatsApp

    Women’s Best is one of the world’s most successful online sports brands, receiving thousands of purchase orders a day. By switching to the WhatsApp Business solution for customer service, they [...]

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     How Orion Mall is increasing its revenue with a WhatsApp chatbot
    By Marinela Potor
    In Chatbots, Content Types, Magazine, Success Stories
    Posted December 12, 2022

    How Orion Mall is increasing its revenue with a WhatsApp chatbot

    In times of online shopping and delivery services, it’s not easy for malls to attract shoppers to come out. That’s why Orion Mall, Bangalore’s third-biggest mall, came up with [...]

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