The service shop of the BMW headquarter in Munich handles a lot of customer queries, especially during the busy season. In order to speed up the process and free up employees, BMW introduced a [...]
What are chatbots, and what are the advantages of chatbots for companies? How do customers feel about them? What types of bots exist, and how can businesses use them effectively? The following [...]
In recent years, “conversational” has become a trendy word in the messaging world: conversational messaging, conversational commerce and AI, and, even conversational marketing. At [...]
Customer service key performance indicators (KPIs) are important and measurable performance indicators that help companies measure, analyze and visualize all customer relationship information. In [...]
For Facebook, Meta’s Messenger will be one of the biggest topics of the next years. Meta regularly updates the platform and continues to introduce new features. For MessengerPeople [...]
Fighting the spread of fake news around the coronavirus (Covid-19) and keeping Telangana’s citizens always informed and up-to-date about the latest developments and measures, as well as [...]
MessengerPeople placed itself in the FT1000 ranking of the fastest growing companies in Europe in 2020. The FINANCIAL TIMES, in collaboration with Statista, identifies the “FT1000” [...]
How many are infected by COVIT-19? How can I protect myself from the virus? Since the outbreak of the corona epidemic, requests to the World Health Organization have multiplied a thousand times. [...]
