Conversational Marketing Explained: Why the New Trend Matters!
You have probably heard the term “conversational marketing” before, but what does it mean? It actually lets you connect better with your customers—through conversations. In the [...]
You have probably heard the term “conversational marketing” before, but what does it mean? It actually lets you connect better with your customers—through conversations. In the [...]
Is India the next country to build up a messaging app into an indispensable hub for modern digital life? WhatsApp, India’s favorite messaging app, is now a state-recognized platform. And it [...]
Adding a live chat to your website improves your customer service and your customers have a much better experience. As studies show, they prefer a live chat to communicate with companies over [...]
Messaging Apps are on the rise worldwide, and WhatsApp usage in the UK is the third highest in Europe with over 40 million users. In this article we will take a closer look at all related figures [...]
With the ongoing situation in Ukraine, the country’s President Volodymyr Zelensky heavily relies on Telegram to address his country and a global audience. The messaging app offers [...]
A recently published white paper by the International Data Corporation (IDC) shows the results of a Sinch-sponsored study on the use of conversational customer engagement: While almost 80% of the [...]
Driven by the shift to digital in the past couple of years, companies are dealing with a rising inflow of customer requests. Chatbots have proven to be Gamechangers for Customer Services. But how [...]
The Super Bowl is a wrap! And so are hilarious TV commercials. As every year, they were super creative, super expensive and reached millions of viewers. But reaching them is only half of the [...]
How can you connect your Facebook page to the WhatsApp business app? What are the advantages? Here you’ll get step-by-step instructions on how to set it up and valuable tips for the right [...]