WhatsApp usage in the UK
Messaging Apps are on the rise worldwide, and WhatsApp usage in the UK is the third highest in Europe with over 40 million users. In this article we will take a closer look at all related figures [...]
Messaging Apps are on the rise worldwide, and WhatsApp usage in the UK is the third highest in Europe with over 40 million users. In this article we will take a closer look at all related figures [...]
Telegram is the messaging app on the rise in 2022. It carries a lot of useful features that are quite company-friendly. An increasingly popular one is the bot function. As there are a lot of [...]
There is a lot of talk around chatbots, as they are revolutionary in communication. But what types of chatbots actually exist? There are rule-based bots, bots with artificial intelligence (AI [...]
With the ongoing situation in Ukraine, the country’s President Volodymyr Zelensky heavily relies on Telegram to address his country and a global audience. The messaging app offers [...]
A green tick (also green badge or green checkmark) marks WhatsApp Business accounts as being officially verified. Since a growing number of companies are using WhatsApp for their customer [...]
A recently published white paper by the International Data Corporation (IDC) shows the results of a Sinch-sponsored study on the use of conversational customer engagement: While almost 80% of the [...]
Driven by the shift to digital in the past couple of years, companies are dealing with a rising inflow of customer requests. Chatbots have proven to be Gamechangers for Customer Services. But how [...]
The Super Bowl is a wrap! And so are hilarious TV commercials. As every year, they were super creative, super expensive and reached millions of viewers. But reaching them is only half of the [...]
How can you connect your Facebook page to the WhatsApp business app? What are the advantages? Here you’ll get step-by-step instructions on how to set it up and valuable tips for the right [...]