Apple Business Chat

MessengerPeople offers the ideal Customer Service Platform for your business – and now officially supports Apple Business Chat.
Apple Business Chat is a new, innovative opportunity for your customers to contact your company 1:1 over iPhone, iPad, Mac and Apple Watch.
With Apple Business Chat your customers can chat directly with you, set up appointments, or process payments via Apple Pay (expected in Germany in 2019).

Why Apple Business Chat?

Reach and Popularity

Millions of Apple Fans and iOS Users worldwide

Easily Accessible

Customers can start Apple Business Chat directly from their iOS devices and can find your business over Safari, Maps, Search, and Siri

Direct Sale Options

Customers can order items in Apple Business Chat – anytime, anywhere

Privacy

Apple places an extremely strong focus on data protection

Apple Business Chat Features:

Dialogue

Answer customers directly in a 1:1 Business Chat in their Messages App.

Smart Answers

When you ask your customer for their telephone number, address, location, or email address, the QuickType keyboard gives them predictive suggestions.

Customer Data

Your customers can quickly and securely provide you with payment, shipping, and contact information.

Calendar

Set up appointments and deliveries with your customers over the calendar feature.

Lists

Present your customers a range of various products and options.

Your MessengerPeople Solution for Apple Business Chat

With the MessengerPeople Customer Service Platform you can manage customer inquiries via Apple Business Chat intuitively, professionally, and in full compliance with data protection regulations.

Notifications

Receive notifications about new messages over the platform and over email.

Multiagent

Your employees work in pre-defined roles and form an efficient team.

Assign an Agent

Coordinate which employees handle which questions flexibly within your company.

User Profile

Get to know your users and keep track of important information.

Security

MessengerPeople adheres to the strictest IT infrastructure and data protection regulations (GDPR compliant).

Learn how to use Apple Business Chat with the MessengerPeople solution. Contact us.

Expert Solutions for Messenger Marketing and Chatbots

  • More than 1.400 customers in over 60 countries
  • 772 active Chatbots
  • 45 millionen daily Chatbot answers
  • 3.6 billion messages sent over our system in 2017
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