Meet MessengerPeople at conferences, events & workshops
We Messenger Experts are kept busy with various conferences, lectures, discussions, panels, trade fairs, and workshops – naturally all about messenger customer communication & customer service and Chatbots.
Find out here where you can see the MessengerPeople live!

March 2020
Meet the MessengerPeople expert team at CCW 2020!
Event: CCW 2020
Date: March 2-4th, 2020
Place: Estrel Congress Center, Sonnenallee 225, 12057 Berlin
Meet us at our booth or come to our lectures on March 2, 2020 at 1:00 pm or on March 3, 2020 at 4:30 pm in the Messeforum in hall 3!
Booth: Hall 2, Booth D5/D7
Topic: “WhatsApp and Co. in Customer Service: 15 Best Cases in 30 Minutes”.
Speaker: Birgit Bucher, International Marketing Manager
Missed an event?
Did you miss a workshop or trade fair?
Take a look at our Messenger Marketing Magazine. This is your portal for information about marketing, customer service, and Chatbots over WhatsApp Business, Facebook Messenger, Apple Business Chat and other messaging apps.
Review - Conferences, Lectures and Workshops about Messenger Services
Lecture: WhatsApp and Co. in Customer Service: Five Success Stories and 10 Key Hacks
Event: Customer Engagement Summit 2019
Date: November 11-12th 2019
Place: Park Plaza Westminster, 200 Westminster Bridge Rd, Lambeth, London SE1 7UT, UK
Speaker: Birgit Bucher, International Marketing Manager
Cologne, Sep 11-12th, 2019

Dmexco
Event: Dmexco
Date: September 11-12th 2019
Place: Koelnmesse GmbH, Messeplatz 1, 50679 Cologne
Here are some impressions of our stand at DMEXCO 2019:
For more impressions of DMEXCO, visit our Facebook Page.
We are looking forward to DMEXCO 2020!
Webinar with Engage Business Media!
How to boost your customer communication with WhatsApp: Use Cases from BMW, Pandora, Bloomberg Quint and more
Date: June 18, 2019
Speaker: Madeleine Steup, Marketing Manager
WhatsApp is used by over 1.5 billion people worldwide and messaging has become the number one communication channel today. Today’s customers don’t want to wait on hold or be flooded with meaningless emails – they want fast, personal and solution-oriented service via WhatsApp & Co.
- Why messaging apps & Chatbots can enhance the customer relationship
- How-To: Get inspired by successful use cases from companies
- Important details about data privacy
- Exclusive deep dive into managing messaging app customer service in your daily business
Meet MessengerPeople at the Digital Enterprise Show in Madrid!
Event: Digital Enterprise Show 2019
Date: May 21 to 23th, 2019
Place: IFEMA – Feria de Madrid, Av. Partenón, 5, 28042 Madrid, España
Lecture: “Communication via Messaging Apps: 10 Hacks for Disruptive Customer Care”
Speaker: Birgit Bucher, International Marketing Manager
Meet MessengerPeople at the eShow Barcelona 2019!
Event: eShow Barcelona 2019
Date: March 12 to 13, 2019
Place: PABELLÓN 1, FIRA BARCELONA
Speaker: Birgit Bucher, International Marketing Manager
“6 razones por las que WhatsApp revolucionará el comercio electrónico.”
WhatsApp and Customer Service: How to successfully use the most popular messenger app for your customer dialogue.
Event: CCW2019
Date: February 19 to 21, 2019
Place: Estrel Congress Center, Sonnenallee 225, 12057 Berlin, Germany
Speaker: Madeleine Osma-Steup, Marketing Manager
MessengerPeople expert team at the 48forward
Event: 48forward
Date: February 7 to 8, 2019
Presentation of the lecture for download.
„By 2022, Messaging apps will grow 250% as a customer service channel from 2017 to 2022. We’ll show you why Messaging apps become the new rock stars in communication.“
Speaker: Birgit Bucher, International Marketing Manager & Thomas Kraehe, Solutions Architect
MessengerPeople at DMEXCO 2018
Event: DMEXCO 2018
Date: September 13 to 14, 2018
Place: Cologne
MessengerPeople were represented with a booth in hall 8, A039 and held a lecture about “Three C’s for professional Messenger Communications: Content, Chats & Chatbots”.
Here some impressions:
Looking forward to DMEXCO 2019!