Meet MessengerPeople at conferences, events & workshops

We Messenger Experts are kept busy with various conferences, lectures, discussions, panels, trade fairs, and workshops – naturally all about messenger customer communication & customer service and Chatbots.

Find out here where you can see the MessengerPeople live!

August 2019

August 22, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinare

Webinar: The Successful Usage of Messaging Apps in the Finance Industry

August 22, 2019 | 12:00 PM- 1:00 PM (CEST)

whatsapp-banken-und-finanzen2
  • Better customer relations with messaging apps
  • The relevance of messaging apps in the financial sector
  • What are the legal and data protection requirements?
  • Successful use cases
  • Automation options for customer service in the financial sector
  • Exclusive LIVE Demo of the Messenger Communication Platform
  • Time for questions

August 29, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinare

Special Webinar: Messaging Apps for Customer Service - Tips & Tricks for WhatsApp & Co.

August 29, 2019 | 12:00 PM- 1:00 PM (CEST)

webinar02
  • The Development of Messaging Apps for Customer Service
  • From A for Apple Business Chat to W for WhatsApp: an Overview
  • 7 Tips for Successful Customer Service via Messaging Apps
  • Best Practice for Messenger Communication
  • Tool Demo: How to use Messaging Apps for B2C Communication

September 2019

September 05, 2019 | 12:00 PM- 12:30 PM (CEST)

Special Webinar: From Push to Pull - Engaging Customers without Newsletters

September 05, 2019 | 12:00 PM- 12:30 PM (CEST)

From Push to Pull
  • Why push marketing should be avoided
  • How to stay top-of-mind for your customers
  • Providing curated information, not spam, is key
  • What is relevant information?
  • Best use cases

Cologne, Sep 11-12th, 2019

Dmexco 2019

Dmexco

Event: Dmexco

Date: September 11-12th 2019
Place: Koelnmesse GmbH, Messeplatz 1, 50679 Cologne

Meet us at our booth: Hall 8.1, Gang D, Nr: 041

November 2019

London, Nov 12-13th, 2019

Meet MessengerPeople at the Customer Engagement Summit in London!

Event: Customer Engagement Summit 2019

Date: November 12-13th 2019
Place: Park Plaza Westminster, 200 Westminster Bridge Rd, Lambeth, London SE1 7UT, UK

Meet us at our booth or come to our lecture. Details will follow asap.

For a personal appointment please write an e-Mail to [email protected]

Missed an event?

Messenger workshops messen vorträge experte tv interview webisodes

Did you miss a workshop or trade fair?

Take a look at our Messenger Marketing Magazine. This is your portal for information about marketing, customer service, and Chatbots over WhatsApp Business, Facebook Messenger, Apple Business Chat and other messaging apps.

Review - Conferences, Lectures and Workshops about Messenger Services

Webinar from August 08, 2019

Webinare

Webinar: Tool Demo: Offering Convenient Customer Service via Messaging Apps

Webinar from August 08, 2019

Kundenservice mit Messenger
  • Why messaging apps help your customer relationship
  • Important details about data privacy
  • Successful best practice cases from our customers
  • Exclusive LIVE demo of the Messenger Communication Platform
  • Exemplary Customer Service Case

Webinar from August 01, 2019

Webinare

Webinar: Advanced Chatbots in Customer Service

Webinar from August 01, 2019

Webinar Chatbots
  • How can chatbots support customer service?
  • Chatbot Conception & Tools: Every Chatbot needs a solid concept
  • How can I design dialogues with multimedia and variants?
  • How can I collect customer data with the bot?
  • What personalization options do chatbots offer to improve the user experience

Webinar from July 25, 2019

Webinare

Special Webinar: WhatsApp Business API How-to

Webinar from July 25, 2019

Webinar Special WhatsApp Buisness API
  • The WhatsApp evolution: from a private messenger to an effective enterprise communication
  • The WhatsApp Business Solutions at a glance
  • WhatsApp Business API – tips for successful practical use
  • Exclusive LIVE demo of the Messenger Communication Platform incl. update on new features

Webinar from July 11, 2019

Webinare

Webinar: Tool Demo: Offering Convenient Customer Service via Messaging Apps

Webinar from July 11, 2019

Kundenservice mit Messenger
  • Why messaging apps help your customer relationship
  • Important details about data privacy
  • Successful best practice cases from our customers
  • Exclusive LIVE demo of the Messenger Communication Platform
  • Exemplary Customer Service Case

Webinar from July 04, 2019

Webinare

Webinar: How to build my own Customer Service Chatbot

Webinar from July 04, 2019

Webinar Chtabots
  • How can chatbots support your customer service?
  • When you first create a chatbot, you need to have a solid concept
  • Starting from scratch: Create your own chatbot with the MessengerPeople Platform
  • Hybrid chatbot: Handover from bot to human agent

Webinar from June 27, 2019

Webinare

Special Webinar: Messaging Apps for Customer Service - Tips & Tricks for WhatsApp & Co.

Webinar from June 27, 2019

Kundenservice
  • The Development of Messaging Apps for Customer Service
  • From A for Apple Business Chat to W for WhatsApp: an Overview
  • 7 Tips for Successful Customer Service via Messaging Apps
  • Best Practice for Messenger Communication
  • Tool Demo: How to use Messaging Apps for B2C Communication

Webinar from June 18, 2019

Webinar with Engage Business Media!

How to boost your customer communication with WhatsApp: Use Cases from BMW, Pandora, Bloomberg Quint and more

Date: June 18, 2019

Speaker: Madeleine Steup, Marketing Manager

WhatsApp is used by over 1.5 billion people worldwide and messaging has become the number one communication channel today. Today’s customers don’t want to wait on hold or be flooded with meaningless emails – they want fast, personal and solution-oriented service via WhatsApp & Co.

  • Why messaging apps & Chatbots can enhance the customer relationship
  • How-To: Get inspired by successful use cases from companies
  • Important details about data privacy
  • Exclusive deep dive into managing messaging app customer service in your daily business

Madrid, May 21-23th, 2019

Meet MessengerPeople at the Digital Enterprise Show in Madrid!

Event: Digital Enterprise Show 2019

Date: May 21 to 23th, 2019
Place: IFEMA – Feria de Madrid, Av. Partenón, 5, 28042 Madrid, España

Lecture: “Communication via Messaging Apps: 10 Hacks for Disruptive Customer Care”

Speaker: Birgit Bucher, International Marketing Manager

May 23, 2019 | 12:00 PM- 1:00 PM (CEST)

Webinare

Webinar: Successful Customer Communication with Messaging Apps in e-Commerce

May 23, 2019 | 12:00 PM- 1:00 PM (CEST)

webinar-e-commerce
  • Why messaging apps can help the customer relationship
  • Important details about data privacy
  • Data from the comprehensive MessengerPeople Study
  • Best Practices Cases from our customers
  •  Exclusive LIVE demo

May 14, 2019 | 12:00 PM - 1:00 PM (CEST)

Webinare

Webinar: How to build my own Customer Service Chatbot

May 14, 2019 | 12:00 PM – 1:00 PM (CEST)

Webinar Chatbots
  • How can chatbots support your customer service?
  • When you first create a chatbot, you need to have a solid concept
  • Starting from scratch: Create your own chatbot with the MessengerPeople Platform
  • Hybrid chatbot: Handover from bot to human agent

April 18, 2019
05:00 PM – 06:00 PM (CEST)

Webinar: The Successful Usage of Messaging Apps in the Finance Industry

April 18, 2019 | 05:00 PM – 06:00 PM (CEST)

whatsapp-banken-und-finanzen2
  •  Better customer relations with messaging apps
  • The relevance of messaging apps in the financial sector
  • What are the legal and data protection requirements?
  • Successful use cases
  • Automation options for customer service in the financial sector
  • Exclusive LIVE Demo of the Messenger Communication Platform
  • Time for questions

Barcelona, March 12-13rd, 2019

Meet MessengerPeople at the eShow Barcelona 2019!

Event: eShow Barcelona 2019

Date: March 12 to 13, 2019
Place: PABELLÓN 1, FIRA BARCELONA

Speaker: Birgit Bucher, International Marketing Manager

6 razones por las que WhatsApp revolucionará el comercio electrónico.

Berlin, February 19-21st, 2019

WhatsApp and Customer Service: How to successfully use the most popular messenger app for your customer dialogue.

Event: CCW2019

Date: February 19 to 21, 2019
Place: Estrel Congress Center, Sonnenallee 225, 12057 Berlin, Germany

Speaker: Madeleine Osma-Steup, Marketing Manager

Munich, February 7-8th, 2019

MessengerPeople expert team at the 48forward

Event: 48forward

Date: February 7 to 8, 2019

Presentation of the lecture for download.

„By 2022, Messaging apps will grow 250% as a customer service channel from 2017 to 2022. We’ll show you why Messaging apps become the new rock stars in communication.“

Speaker: Birgit Bucher, International Marketing Manager & Thomas Kraehe, Solutions Architect

Cologne, September 12-13, 2018

MessengerPeople at DMEXCO 2018

Event: DMEXCO 2018

Date: September 13 to 14, 2018
Place: Cologne

MessengerPeople were represented with a booth in hall 8, A039 and held a lecture about “Three C’s for professional Messenger Communications: Content, Chats & Chatbots”.

Here some impressions:

Looking forward to DMEXCO 2019!