DES 2019 Presentation Download
10 Hacks for Disruptive Customer Care
Communication via Messaging Apps
At the Digital Enterprise Show 2019 in Madrid, International Marketing Manager Birgit Bucher gave 10 tips in 20 minutes on how to transform your customer care using messaging apps.
Your customers are all on WhatsApp, are you too? The top messaging apps around the globe already offer solutions for innovative, effective customer communication – tools like the WhatsApp Business Solution or Apple Business Chat have created a new way for businesses to engage customers, leveraging automation possibilities to offer better service, faster.
Modern businesses can use messaging apps to raise customer satisfaction, boost sales, and increase efficiency. Costs sink, customer care becomes more personalized, and businesses can connect to their customers on a new level. Find out why professional messenger communication is essential for today’s brands in our free presentation download.