Soon, You’ll Have to Pay for Your Verified Twitter Account
Verified Twitter accounts won’t be free anymore. Starting most likely in November, the blue badge will become part of a revamped subscription model.
MessengerPeople by Sinch starts in India
India can now count on a new messaging expert! MessengerPeople by Sinch just launched their conversational messaging platform for SMBs with a local team in India. This is what you can expect.
6 Strategies to Boost Your Sales During Diwali 2022
With the official start of Diwali on October 24, the festive season in India begins. And this also means: it’s shopping season! We will show you six strategies for using messaging to make [...]
WhatsApp, WeChat and Meta Messenger Apps – Global usage of Messaging Apps, Penetration and Statistics
Messaging apps have become extremely popular! The latest messaging app usage statistics show that WhatsApp has 2.0 billion users worldwide and Facebook Messenger close to 1, while WeChat has now [...]
Signal Messenger removes SMS support: “No longer makes sense.”
The messaging app Signal has decided to discontinue their SMS and MMS features. We explain the reasons, and what users need to know now.
Overview: The Messenger from Meta for Companies
With roughly one billion active users globally, the Facebook Messenger from Meta is one of the most popular messaging channels in the world. But what opportunities does it offer for businesses? [...]
How to combine customer service and messaging apps: everything you need to know
Consumers today are exposed to a lot of brand and service options on several platforms. For businesses, this means that they are constantly looking for ways to improve the connection with their [...]
Are your customers happy? These 11 customer service metrics will tell you!
Customer service key performance indicators (KPIs) are important and measurable performance indicators that help companies measure, analyze and visualize all customer relationship information. In [...]
