What are chatbots, and what are the advantages of chatbots for companies? How do customers feel about them? What types of bots exist, and how can businesses use them effectively? The following [...]
WhatsApp is working on a new subscription model for WhatsApp Business accounts. The plan includes an option to link more devices than before. We explain what new features you can expect, and if [...]
Telegram is the messaging app on the rise in 2022. It carries a lot of useful features that are quite company-friendly. An increasingly popular one is the bot function. As there are a lot of [...]
On Instagram and Facebook they have been around for a while, now the popular feature will also come to WhatsApp: polls! WhatsApp wants to launch the new poll option for group chats this year. And [...]
There is a lot of talk around chatbots, as they are revolutionary in communication. But what types of chatbots actually exist? There are rule-based bots, bots with artificial intelligence (AI [...]
What do customer service and messaging apps have in common? They are essential for providing a great customer experience! But: what’s the best messaging app? Kara Dilling, business [...]
WhatsApp Business has changed its costs and prices in February 2022! Since then, companies have to pay costs per conversation. But: For WhatsApp users and small businesses, WhatsApp remains free! [...]
For Facebook, Meta’s Messenger will be one of the biggest topics of the next years. Meta regularly updates the platform and continues to introduce new features. For MessengerPeople [...]
