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Since June 2021 Companies are again allowed to send newsletters on WhatsApp. But there are certain rules and details they should keep in mind. In this article, we will show you which [...]

How do I create a WhatsApp Business account? What is the difference between WhatsApp, WhatsApp Business and WhatsApp Business API? How do I verify my WhatsApp Business Account? What are the [...]

Click to WhatsApp Ads and Click to Chat are very effective ad formats that help you quickly get users for your messenger service or chatbot. As always in performance marketing, there are a few [...]

A recently published white paper by the International Data Corporation (IDC) shows the results of a Sinch-sponsored study on the use of conversational customer engagement: While almost 80% of the [...]

Driven by the shift to digital in the past couple of years, companies are dealing with a rising inflow of customer requests. Chatbots have proven to be Gamechangers for Customer Services. But how [...]

The Super Bowl is a wrap! And so are hilarious TV commercials. As every year, they were super creative, super expensive and reached millions of viewers. But reaching them is only half of the [...]

WhatsApp Pay, Facebook Libra or Apple Pay – the world of mobile payment is getting more and more exciting. In order to cover the entire customer journey on messengers such as WhatsApp, the [...]

How can you connect your Facebook page to the WhatsApp business app? What are the advantages? Here you’ll get step-by-step instructions on how to set it up and valuable tips for the right [...]