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    Archiv

    Monthly Archive for: "May, 2020"
    Home » Archives for May 2020
     Conversational Commerce: Messaging Apps along the Customer Journey
    By Katharina Kremming
    In Content Types, Magazine, Messenger Communication
    Posted May 28, 2020

    Conversational Commerce: Messaging Apps along the Customer Journey

    We know Conversational Commerce from language assistants like Alexa or Siri. But the written word also counts as conversational. Messaging apps like WhatsApp and co are more than just customer [...]

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     Messenger Marketing – Everything you need to know!
    By Katharina Kremming
    In Messenger Communication, Messenger Newsletter
    Posted May 8, 2020

    Messenger Marketing – Everything you need to know!

    Messenger Marketing? Conversational Marketing? The use of many messaging apps – especially WhatsApp, has recently shifted from marketing to customer service. However, there are still [...]

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