The new app Notify is conquering the apps charts! In Germany, where Notify was designed, Notify is currently in Place 2 in the news section. Notify is a free app that helps users get news from a [...]
Is there an alternative to WhatsApp newsletters? WhatsApp is the most popular messenger service globally and companies have successfully been using WhatsApp to send messaging app newsletters for [...]
With the Messenger Communication Platform MessengerPeople offers the first professional, GDPR-compliant ticket system for customer service via WhatsApp, Apple Business Chat, Facebook Messenger, [...]
Customer Service & Messaging Apps: In this article you’ll find many best practice examples of messaging app customer service with case studies from exciting companies from a wide variety of [...]
Are Chatbots for customer care a successful solution? What kind of customer service Chatbot can you offer over WhatsApp and Facebook Messenger? What should you pay attention to when automating [...]
Messaging Apps as a Customer Service Platform: what has widely been suspected has finally been confirmed. The results of a survey conducted by BT and Cisco involving 5,000 participants from over [...]
What is conversational marketing and what role do messaging apps like WhatsApp play in this new trend? The future of communication lies in pull communication, not in pure push communication. [...]
Professional, data-protection-compliant customer communication via WhatsApp? The WhatsApp Business API – rolled out in August 2018 – makes this possible for enterprise companies.
Data Protection and WhatsApp for companies? GDPR and professional messenger communication? We explain how to offer customer service via WhatsApp in a secure way. In the beginning of November we [...]
