What is conversational marketing and what role do messaging apps like WhatsApp play in this new trend? The future of communication lies in pull communication, not in pure push communication. [...]
The latest messaging app usage statistics show that WhatsApp and Facebook Messenger have 1.6 billion users worldwide, and WeChat is just behind — it recently hit the 1 billion mark.
From private banks, to credit unions, savings banks to online banks – everyone claims that the customer is the center of their attention.