Facebook Messenger Update 2019
Facebook Messenger Update 2019 – In this article we regularly compile the latest Facebook Messenger updates as well as planned features for app versions on Android and iOS.
Personalized service via WhatsApp: INTERSPORT Hübner makes customers happy!
Case Study Retail: When German sports retailer INTERSPORT Hübner recognized the potential of WhastApp and Co. for customer service, they started offering customers personal advice via messaging [...]
Introducing the MessengerPeople API
Today, we are proud to announce a new, exciting way to communicate with your customers via messaging apps – the MessengerPeople API.
WhatsApp, WeChat and Facebook Messenger Apps – Global Messenger Usage, Penetration and Statistics
The latest messaging app usage statistics show that WhatsApp has 1.6billion users wordlwide and Facebook Messenger 1.3, WeChat is just behind — it recently hit the 1 billion mark.
How banks can improve customer service with messaging apps
From private banks, to credit unions, savings banks to online banks – everyone claims that the customer is the center of their attention.