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    Archiv

    Monthly Archive for: "July, 2019"
    Home » Archives for July 2019
     How BMW Optimizes Its Workshop Customer Service With WhatsApp
    By Birgit Bucher
    In Chatbots, Success Stories
    Posted July 26, 2019

    How BMW Optimizes Its Workshop Customer Service With WhatsApp

    When their vehicle is currently in the workshop, vehicle owners prefer to be informed about every step of process. Has the repair already started? Is something broken? Can the car already be [...]

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     How Retail Can Improve Customer Experience with Messaging Apps
    By Madeleine Steup
    In Messenger Communication
    Posted July 24, 2019

    How Retail Can Improve Customer Experience with Messaging Apps

    Brick and mortar retailers, from drugstore chains to large department stores, currently face two decisive challenges. First, e-commerce is growing steadily, making it easy for customers to shop [...]

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     How industrial companies can offer innovative customer communication
    By Madeleine Steup
    In Messenger Communication
    Posted July 1, 2019

    How industrial companies can offer innovative customer communication

    Competition in the industrial export sector is constantly increasing: factors like global interconnection, high production costs and a shortage of qualified personnel can create pressure on [...]

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