The Washington Post: “Following the Indian election? Receive the latest updates from The Post on WhatsApp”
The Washington Post – April 17th, 2019 | Elections in India have started and The Washington Post is keeping readers up to date via WhatsApp.
Messaging App Customer Service for Insurance: 1 to 1 Chat and Chatbots
1:1 customer service, now made easier and more convenient with messaging apps. For both customers and employees in the insurance industry, this modern, effective communication channel has a [...]
Live Blog – The Future of Facebook Messenger for Businesses
In September 2018, Stan Chudnovsky, the former Head of Product for Facebook Messenger, explained the business potential of Facebook Messenger with one sentence: “Would you rather wait 10 [...]
Personalized, On- and Off-Air: Using Messaging Apps for Radio
Radio is an industry that can see huge benefits by using messaging apps to engage customers, capitalizing on two important trends for today’s customer experience: convenience and personalization. [...]
Election campaigns via WhatsApp – yea or nay?
It was already THE topic in the 2016 presidential election in the US: elections and social media. And now in 2018, elections were coming up in a variety of countries: the Czech Republic, [...]
