Behind-the-Scenes Sports Media with WhatsApp
Norwich City Football Club has set upon a new channel to strengthen their relationship to their followers and deliver behind-the-scenes info: WhatsApp for fan communication. We sit down with [...]
E-Commerce Nation: “The customer service of the future is personal, direct, and fast.”
E-Commerce Nation – November 26th, 2018 | An interview with Matthias Mehner, MessengerPeople CMO, sheds light on the biggest e-commerce trens of 2018 and looks ahead towards where [...]
Facebook Messenger Update 2018
Some of the most popular questions we receive are about the global messing app market – how it’s structured, what are the most important recent changes, and what are the latest [...]
„Customer Service of the Future“: New Platform for Customer Service Management via Messaging Apps
World Premiere: The new MessengerPeople Customer Service Platform is the first professional ticket system for customer service over WhatsApp, Apple Business Chat, Facebook Messenger, and Telegram [...]
Modern Customer Service Ticket System – New From MessengerPeople
Bam! As of today, it‘s official: our new customer service platform is live! Here we’ve gathered the most important details about the new tool for you. We’re offering a first look not only with [...]
Mobile Marketing Magazine: “Trend Alerts 2019: Messaging Apps for Businesses”
Mobile Marketing Magazine – November 15th, 2018 | As 2018 is drawing to a close, it’s time to reflect on the biggest digital trends of the year and consider which will remain guiding [...]
Fashion Chooses Chat Apps: Organic Communication, Endless Potential
The fashion industry is driven by quickly-changing trends — but one of the latest trends has nothing to do with color or cut, but instead with communication. Chat-based commerce is growing: [...]