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WhatsBroadcast, the software specialist for professional messenger communication expands its solution and rebrands as MessengerPeople. Munich, August 29th, 2018. Since 2015, it has been [...]

The recent Apple Business Chat launch offers businesses a new platform for communicating with their target groups over Apple’s own Messages app. The dynamic assortment of features ranges [...]

Are Chatbots for customer care a successful solution?  What kind of customer service Chatbot can you offer over WhatsApp and Facebook Messenger? What should you pay attention to when automating [...]

Customer care and messaging apps: get ready to discover our best practice examples of companies using messenger as a customer service solution. Customer service over messengers is gaining [...]

Messenger customer service: there’s so much that can go wrong in customer service. In order for your customer service over messaging apps and direct chats to be as successful as possible, we’ve [...]

WhatsApp customer service? Happy customers are more important now than ever before. Despite this, many companies are still hard to get in touch with, or simply have inadequate customer service. [...]

With the new WhatsApp Business API, WhatsApp now also allows bigger companies the opportunity to contact their customers directly over WhatsApp. WhatsApp still doesn’t support advertising, but it [...]

Widget Editor As part of our further development, but also in view of the new General Data Protection Regulations, valid from May 25th, 2018, MessengerPeople has launched a new feature, the [...]