Case Study Retail: The German sports retailer INTERSPORT Hübner has already recognized the potential of WhastApp and Co. for customer service and offers its customers personal advice via [...]
A landing page is the central spot where your Widget is embedded and your future followers are given an easy way to sign up for your WhatsApp or Facebook Messenger Newsletter service. To make [...]
Brille24 customer service: WhatsApp doesn’t just offer countless advantages for private communication – the direct, real-time messenger is one of the most-popular communication channels in Europe [...]
Banks and Messenger Marketing: when banks can adjust to modern customers’ needs, communicating with them over their preferred channels, they can can gain relevance, respect, and loyalty. [...]
Messaging Apps as a Customer Service Platform: what has widely been suspected has finally been confirmed. The results of a survey conducted by BT and Cisco involving 5,000 participants from over [...]
Offering Chatbots over Facebook Messenger shows huge potential not only for customer service automation, but also for generating qualitative conversions, leads, and sales. A key way to do this is [...]
Traveling websites already discovered WhatsApp as a marketing and communication tool. If there are any price alerts or error fares, they will have to be sent quickly. No surprise, that a lot of [...]
